Privacy Policy

Zula Technologies PTY LTD takes the privacy of your information very seriously, and is committed to protecting your privacy and online presence, as outlined in this Privacy Policy.

By using our services, you are agreeing to the terms as outlined in this Privacy Policy.

SCOPE AND APPLICATION

This Policy applies to all persons that utilizes the Zula Technologies PTY LTD platform.

Zula Technologies PTY LTD collects information about you when you use or engage with our services via mobile apps, websites, and other online products and services. Zula Technologies PTY LTD may also collect information about you via communications or interactions you may have with Zula Technologies PTY LTD.

This Policy applies to everyone who use the Zula Technologies PTY LTD platform. This policy also applies to the information collected and used by Zula Technologies PTY LTD.

HOW WE COLLECT INFORMATION

Information Provided by You. Information we collect refers to identifiable information that may include ​ name​ , ​ telephone​ and/or mobile ​ phone​ number, ​ email​ address, home and/or work ​ address​ , and ​ payment​ methods. Additionally, we will also collect information regarding Driver’s background check as well as vehicle insurance. Other information collected and aggregated not unique to the Zula Technologies PTY LTD users includes age, gender and preferences.

Information We Collect through the Use of our Services

Information that Zula Technologies PTY LTD collects about you can generally be categorised into:

Location Information​ : Zula Technologies PTY LTD collects location data about your trips. The Zula Technologies PTY LTD App may also collect precise location information of your device, if permitted by your mobile operating system. Zula Technologies PTY LTD may also collect information about your approximate location through your IP address.

Contacts Information​ : If permitted via the mobile operating system, the Zula Technologies PTY LTD app may access and store names and contact information from your contact list to facilitate features such as social integrations.

Transaction Information​ : Transactional information refers to information collected through the use of our Services, and may include information such as time and date of the service, payment methods, distance travelled, amount charged and other information related to the services provided, including coupons and promo codes.

Usage and Preference Information​ : Zula Technologies PTY LTD may collect information regarding your Zula Technologies PTY LTD App’s settings and preferences. Such Information may be collected through the use of cookies, pixel tags and other technologies to create a unique identity.

Device Information​ : By interacting with our Zula Technologies PTY LTD App, Zula Technologies PTY LTD may also collect information about your mobile operating device, which includes, but not limited to device model, operating system, software version, unique device identifier, advertising identifiers, device serial number, and mobile network information.

Call and SMS Data​ : The Services provided by Zula Technologies PTY LTD facilitates for the communication and interaction between Users and Drivers. In facilitating the services, Zula Technologies PTY LTD may collect information detailing the involved parties’ phone numbers, call data, content of SMS messages, and time and date of calls and SMS.

Log Information​ : When using our Services, Zula Technologies PTY LTD collect server logs, which may include, but not limited to, information such as your IP address, approximate location, access dates and times, app features, preferences and app crashes.

PLATFORM PERMISSIONS

Most mobile operating systems have defined categories of data that apps cannot access without the person’s consent. Depending on the operating system, the way in which your device requests for your consent may differ. You retain the full right to fully approve the requests or sections thereof. Permissions that the Zula Technologies PTY LTD App may seek will be subjected to changes over time.

INFORMATION  COLLECTED FROM OTHER SOURCES

Zula Technologies PTY LTD may also collect information from other sources arising from the use of our Services. Such instances include:

● If you interact with a payment provider or social media service, or if you engage with a separate app or website.

● If your employer interacts with our enterprise and business solutions, we may also collect information about you from your employer.

● When our Drivers and Users provide each other with a rating after Services are completed.

● Zula Technologies PTY LTD may also combine and aggregate information collected from the uses of our Services in another capacity, for example a Driver that is both a User.

HOW WE USE YOUR INFORMATION

We may use the information we collect about you to:

● Provide and improve Services provided, such as account enquiries, facilitating payments and sending receipts and developing new features;

● Perform internal operations, such as prevention of fraud and abuse of our Services, and troubleshooting of bugs

● Facilitate communications between Zula Technologies PTY LTD users through personalised information such as estimated time of arrival and your use of certain features;

● Send you communications we deemed as relevant to you where permissible and according to local applicable laws; and

● Personalise and improve the Services through methods such as social connections, referrals, and advertising.

Zula Technologies PTY LTD may disclose your personal information to Zula Technologies PTY LTD related entities and third-party service providers that are located outside of Australia for the purposes as listed above.

SHARING OF YOUR INFORMATION

We may share the information we collect about you as described in this Statement or as described at the time of collection or sharing, including as follows:

We may share your information:

● With other Zula Technologies PTY LTD users to facilitate the provision of Services

● With other parties, instances include fare splitting, or people you authorised to have those information shared with;

● With third parties you interacted through a partnership or promotional offering;

● With the general public if you engage in a public forum, or share information that is viewable by the general public; and

● With third parties that you have given permission to let us share information i.e. app

integration.

● With vendors, consultants, and/or entities carrying out work on behalf of Zula Technologies PTY LTD;

● With competent authorities if disclosure of such information is required by law, regulation or legal proceedings;

● In connection with, or during negotiations of mergers, sale of company assets, acquisition,restructuring, consolidation and financing;

● If you consented for the information to be shared; and

● Anonymously, meaning that information that are cannot be used to reasonably identify you.

COOKIES

Zula Technologies PTY LTD uses cookies to optimize Services provided to users. Instances of use includes authenticating users, remembering your preferences and settings, for marketing purposes, and determining traffic, trends, and understanding general behaviour and interests. We also use third-party cookies.

You maintain the right to accept or decline cookies. We recommend you accept cookies as they are an important part of providing our Services to you. Choosing not to accept the cookies will not affect your access to majority of the information available on the Zula Technologies PTY LTD services; however, you will not be able to make full use of our services. Most browsers will have cookies enabled by default, but you may turn them off manually.

SOCIAL INTEGRATION AND SHARING FEATURES

With your consent, Zula Technologies PTY LTD may integrate with social networks, medias and other related tools and parties which lets you share activities through your interaction with our Services with external parties. Please refer to the privacy policies outlined by these social network services for information on how your information provided to them is handled.

SOCIAL INTEGRATION AND SHARING FEATURES

With your consent, Zula Technologies PTY LTD may integrate with social networks, medias and other related tools and parties which lets you share activities through your interaction with our Services with external parties. Please refer to the privacy policies outlined by these social network services for information on how your information provided to them is handled.

YOUR RIGHTS

Account Information

Zula Technologies PTY LTD users’ names will be shared with corresponding users acquiring or providing

transportation services through the Zula Technologies PTY LTD platform, however, you may amend or modify other information such as passwords, email address, etc. In certain cases, we may retain information about you as required by law, or for legitimate internal business purposes to the extent permitted by law.

Passwords and Access Rights

Requests made by the person to amend and/or modify personal data will be complied and stored in accordance with applicable laws.

Location Services Information

Zula Technologies PTY LTD requires the use of location information in order to provide our Services. Disabling this feature may limit certain functions of the app. Disabling the app’s ability to access precise location will not limit the app’s ability to collect information about you or your approximate location.

Promotional Materials and Communications

You may choose to receive or refuse promotional communications by modifying your account information. In the latter case, Zula Technologies PTY LTD may still send you non-promotional communications that are related to your account such as Services requested by you or business-related news.

CHANGES TO THE POLICY

This Privacy Policy may be changed from time to time. Though it is your responsibility to periodically review this Policy for updates on our Policy, Zula Technologies PTY LTD will notify Drivers through means such as emails if significant changes have been made. Continued uses of our Services constitutes as consent to the changes.

CONTACT US

If you have any questions about the terms outlined in this Privacy Policy, please contact us at admin@Zula Technologies PTY LTD.com

315 Brunswick Street

Fortitude Valley QLD 4000

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